Privacy Policy

1. Who we are

Volts ("Volts", "we", "us") operates Volts, a SaaS solar matching marketplace for homeowners and installers. This policy explains how we handle personal data when you use our website or services. Homeowners request quotes and consent to be contacted by matched installers.

Volts
198, Jalan Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Email: contact@volts-solar.com
Phone: +60 19-308 7553

2. Data we collect

Depending on how you use Volts, we may collect:

• Name, phone number, and email address
• Property location, house type, and electricity bill range
• Installer company details, licence numbers, and service areas
• Usage data such as pages visited and device/browser information

3. How we use your data

We use personal data to:

• Match homeowners with up to three relevant solar installers
• Deliver quote requests to approved installers
• Communicate about your request or installer account
• Improve our platform, prevent fraud, and comply with legal obligations

4. Sharing with installers

When you submit a quote request, you consent to Volts sharing the details needed for a quote with matched installers through our SaaS matching marketplace. We do not sell your personal data to unrelated third parties.

5. Cookies & analytics

We may use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use Volts. You can control cookies through your browser settings.

6. Data retention

We retain personal data only as long as needed to provide our services, resolve disputes, and meet legal requirements. You may request deletion of your data subject to applicable law and legitimate business needs.

7. Your rights

You may request access to, correction of, or deletion of your personal data. Contact us using the details below and we will respond within a reasonable timeframe.

8. Security

We take reasonable steps to protect personal data, but no online service can guarantee absolute security. Please use strong passwords for installer accounts and report suspected misuse promptly.

9. Contact

For privacy enquiries or data requests, email contact@volts-solar.com.